送货及退货
全国配送
我们向澳大利亚所有州和地区送货。所有产品均使用澳大利亚邮政或直接货运快递公司交付。客户订单将在 1-3 个工作日内发货。有些商品可能需要更长的时间 - 取决于供应商的库存水平和可用性。
如果您的订单在上述 2-3 天的发货处理时间内，则不接受取消。
如果您的订单特别紧急，请给我们发送电子邮件并查看产品供应情况和预计交货时间。如果您的订单需要快递，则需要支付承运商快递运费的附加费。
我们无法控制货运服务，一旦您的物品到达运输公司手中，我们将不对任何延长的延误承担责任。
请注意，公共假期、洪水、罢工、暴风雨和道路封闭可能会进一步扰乱货运，因此在这种情况下交货可能需要更长的时间。
交货时间范围
所有订单均从墨尔本发货，这些是澳大利亚邮政网站上的交货时间范围。
发送到相同状态：
地铁 - 最多 2 个工作日
国家/地区 - 最多 5 个工作日
州际发送：
大都市 - 最多 3-6 个工作日，具体取决于提交地点和目的地
国家/地区 - 最多 4-7 个工作日
接送
我们为维多利亚州埃平的客户提供点击提货服务。您在线下单后，一旦订单准备好提货，客服代表就会直接发短信或发送电子邮件给您。提货服务仅在周一至周日提供。
本地配送
我们为客户提供距维多利亚州埃平 10 公里范围内的本地送货服务，需额外支付 10 美元。
物品损坏或丢失
由于承运商向我们提出的保险条件，在收到您的货物后，如果您的订单中有任何物品缺失，您必须立即通知我们，我们需要在物品送达后 48 小时内收到通知。我们建议您在接收损坏的盒装包裹时要小心，我们建议在签收之前确保您的物品没有损坏。请注意：接受交货后货运公司不承担任何责任。
买方验收货物
买方有责任检查货物是否有故障或错误，如果有问题，应在收到货物后 48 小时内通知我们。
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We delivery to all states and territories in Australia. All products are delivered using Australia Post or Direct Freight Couriers. Customer orders will be shipped within 4-14 working days. Some items may take longer - subject to supplier stock levels and availability.
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No cancellations will be accepted if your order is within the aforementioned 2-3 days shipment processing times.
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If your order is of a particularly urgent nature, please email us and check for product availability and expected delivery times. If your order requires express delivery there is a surcharge for the carrier express freight costs.
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We have no control over freight services, once your items are in the hands of shipping company we cannot be held liable for any extended delays.
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Please note that public holidays, floods, strikes, storms and road closures can further disrupt freight and thus delivery could take longer under these circumstances.
Damaged or Missing Item
Due to insurance conditions placed upon us by carriers, it is imperative that upon receiving your delivery that you immediately notify us if there is any missing items from your order, we need to receive notification within 48 hours of the items being delivered. We advise caution when accepting boxed packages which are damaged, we suggest ensuring your items are not damaged before signing off on delivery. Please Note: Acceptance of delivery voids any liability to freight company.
Acceptance Goods By Buyer
The buyer is responsible for inspecting the goods for fault or error, and notifying us within 48 hours of receiving the goods should there be a problem.
退货、换货及取消订单
退货
是您可以将退货邮寄到我们的地址，请联系我们了解更多详情。
所有退回的产品必须保持原始购买状态，并附有包装和标签。
退款将根据我们的以下政策进行：
已付款的全价商品可在 30 天内退回并获得退款。
折扣商品可在 30 天内退回并退款。如果您的订单收到促销免费送货，退款将减去我们产生的邮费。
_22200000-0000-0000-0000-0000-000000000222_交换
您可以退回商品进行调换。寄出换货将收取运费。
订单取消
如果您的订单在上述 2-3 天的发货处理时间内，则不接受取消。
取消的订单将收取 2.5%*（商家费用）的取消费，如果需要退款，则需支付 9.90 美元（重新进货和管理费）。如果需要商店信用，则不收取取消费。所有信用卡交易均需支付 2.5% 的商家费用。此费用不可退还，可帮助我们收回这些支付提供商向我们收取的费用。
Returns
All returned products must be in original, as purchased condition with packaging and tags attached.
Refunds will be made in accordance with our policy below:
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Full priced items where was paid can be returned for a refund within 30 days.
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Discounted items can be returned for a refund within 30 days. If your order received promotional Free Shipping the refund will be less the postage cost incurred by us.
Exchange
You can return an item for exchange. There will be a shipment fee to have the exchange sent out.
Order Cancellations
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No cancellations will be accepted if your order is within the aforementioned 2-3 days shipment processing times.
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Cancelled orders will be subject to a cancellation fee of 2.5% * (merchant fee) plus $9.90 (re-stock and administration fee) if a refund is required. If a store credit is required no cancellation fee will be charged. A merchant fee of 2.5% is applied to all Credit Card transaction. This fee is non-refundable and helps us recover the costs we’re charged by these payment providers.